The existing legacy system was not providing adequate functionality and support resulting in substantial expenses and extra validations to avoid errors as a result of intense manual data processing. Performance and frequent system failures demanded additional IT personnel to manage and operate the legacy system. Each upgrade was both prolonged and expensive. New operating system releases and new generations of tables and computers were not supported by the legacy software.
Implementation of the eData Platform solution enabled the upgrade of archaic hardware and core software and operating systems as well as the usage of modern tablets and mobile computers, dramatically improving performance and data security. Extensive process automation and elimination of manual data management reduced errors and processing. The need for additional IT personnel was no longer required.
eData was able to reduce the overall cost of maintenance and support staff while improving upgradability and overall end user satisfaction. The newly deployed solution has become the enterprise data management platform and reduced software maintenance expenses by more than 25%.